Patty Miller is an HR Expert and Business Consultant who works on-demand for many companies and industries across North America. Always aiming to be impactful, she learns how clients make their money and works her magic by evaluating the three P's: People, Process and Policy. Through this approach she is able to help clients reduce financial waste, improve efficiency, and ultimately reach new levels of financial health and prosperity.

Please tell us about a turning point or challenge that you feel shaped you as a leader or mentor.

"Embarking on a career in human resources, I dedicated myself to understanding the intricate dynamics of workplace culture and employee engagement. My journey to leadership was forged through a commitment to fostering inclusive environments and championing employee development. By implementing innovative HR strategies, I've transformed lives and empowered individuals to realize their full potential, aligning their personal goals with organizational objectives. My approach centers on recognizing and nurturing the unique strengths of each team member, cultivating a culture of excellence and mutual respect. Through this journey, I've not only guided others towards their career aspirations but also contributed to creating workplaces where everyone feels valued and inspired."

What would you say is the most important trait or skill to develop for someone working in your field?

"The most important skill for someone in the HR field is empathy. Empathy allows HR professionals to understand and genuinely connect with employees, fostering a supportive and inclusive workplace culture. It's crucial for effectively navigating conflicts, understanding diverse perspectives, and implementing policies that meet the needs of all stakeholders. By practicing empathy, HR experts can create environments where employees feel heard, valued, and motivated. This skill not only enhances employee satisfaction and engagement but also drives organizational success by aligning human resource practices with the overall goals and values of the company."

Patty's session format is flexible and may be delivered in-person or virtually.